Return Window

You may return most items within 30 days of delivery for a full refund or exchange. Items must be in original condition with all tags attached.

Eligible Items

• Unused items in original packaging
• Items with original tags and labels
• Items in resalable condition

Non-Returnable Items

• Personalized or customized items
• Perishable goods
• Digital downloads
• Gift cards
• Items marked as final sale

How to Return an Item

1. Contact Us: Email us at returns@stampsdis.com or call our customer service
2. Get Authorization: We'll provide you with a return authorization number (RMA)
3. Package Your Item: Include the RMA number and original receipt
4. Ship It Back: Use the prepaid return label we provide

Refund Process

Once we receive your returned item:

• We'll inspect the item within 2-3 business days
• Approved refunds will be processed within 5-7 business days
• Refunds will be credited to your original payment method
• You'll receive an email confirmation when the refund is processed

Exchanges

We're happy to exchange items for a different size or color, subject to availability. The exchange process follows the same steps as returns.

Return Shipping

• We provide free return shipping for defective or incorrect items
• Customer is responsible for return shipping costs for other returns
• We recommend using a trackable shipping method

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at returns@stampsdis.com with photos of the item. We'll arrange for a replacement or full refund at no cost to you.